Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I updated Firefox as prompted today. Afterward, on Games.com the game I usually play has a black screen. Java Flash Player was also updated and the plug-in is enabled in tools. Help.

  • 1 reply
  • 8 have this problem
  • 9 views
  • Last reply by hpbills

Betty
Betty
more options

I regularly play on (AOL) Games.com and the game board when I access it, has a totally black screen. The ads work on the bottom of the screen but I cannot see any game rooms. It works on the AOL website but not on Firefox which I like using better than AOL.

It was working fine before I updated Firefox and the Flash Player so I don't understand what happened.

''I regularly play on (AOL) Games.com and the game board when I access it, has a totally black screen. The ads work on the bottom of the screen but I cannot see any game rooms. It works on the AOL website but not on Firefox which I like using better than AOL. It was working fine before I updated Firefox and the Flash Player so I don't understand what happened.''

All Replies (1)

hpbills
hpbills
more options

Performing a plug-in check and updating to the latest version of Adobe Shockwave should fix the problem.