We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

In trying to install the 4.0 Upgrade, I get the message "The operation can’t be completed because you don’t have permission to access some of the items"; how do I give myself "permission" to make the installation?.

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by AliceWyman

pfspies
pfspies
more options

I just can't upgrade to the new Firefox 4.0 because I keep getting the message that I don't have "permission to access some of the items". How do I get THAT permission.

I just can't upgrade to the new Firefox 4.0 because I keep getting the message that I don't have "permission to access some of the items". How do I get THAT permission.

All Replies (1)

AliceWyman
AliceWyman
  • Moderator
more options

If you can't upgrade to Firefox 4.0 any other way, try downloading Firefox 4.0 from www.mozilla.com and then, before running the installer, drag the current Firefox.app from the Applications folder into another location, such as into a new "Firefox36" sub-folder that you can create.

Related topic:
http://support.mozilla.com/en-US/questions/705687