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Since about Nov 20 my Hotmail is not displayed correctly and is broekn in pieces across the page.

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  • 18 have this problem
  • 102 views
  • Last reply by cor-el

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After logging in, my hotmail site is not loading correctly. The contents are scrambled and everything is packed against the left side of the page. I cannot see many of the items and it seems that one of the plugins is not working.

After logging in, my hotmail site is not loading correctly. The contents are scrambled and everything is packed against the left side of the page. I cannot see many of the items and it seems that one of the plugins is not working.

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  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")