Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Shortcut icon replaced by windows file icon after installing 3.6.12 version

  • 2 replies
  • 9 have this problem
  • 1 view
  • Last reply by btri

btri
btri
more options

using W7. After installing version 3.6.12 and changing the persona i noticed that the mozilla icon on the task bar was replaced by a windows file icon.

using W7. After installing version 3.6.12 and changing the persona i noticed that the mozilla icon on the task bar was replaced by a windows file icon.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to reset the Windows icon cache.

  • Open the Task Manager (Shift+Ctrl+ESC)
  • In the Process tab, right-click on the Explorer.exe process and select End Process.
  • Open the file picker via "File > New Task (Run)" and click the Browse button.
  • Type or Paste %USERPROFILE%\AppData\Local in the File name field (AppData is a hidden folder).
  • Select the file IconCache.db and use Delete in the right-click context menu to delete the file.
  • After the IconCache.db has been deleted, start a new explorer.exe process via "File > New Task" to get the desktop and Taskbar back.
  • It is possible that the file IconCache.db is a hidden file and in that case you need to enable viewing hidden files. You can verify that you can see the file before doing the above mentioned steps.

See http://kb.mozillazine.org/Show_hidden_files_and_folders

btri
btri Question owner
more options

Thanks for the reply but I SOLVED the problem with the usual simple way: I uninstalled mozilla and then reinstalled. It works fine now.