Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

3.6 wasupdated today and my home page comes up blank and i can't get on any site

  • 4 replies
  • 66 have this problem
  • 3 views
  • Last reply by AliceWyman

more options

3.6 was updated today. i can't access my home page or any internet site

This happened

Every time Firefox opened

3.6 was updated automatically today.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; HPDTDF; InfoPath.2; .NET4.0C)

3.6 was updated today. i can't access my home page or any internet site == This happened == Every time Firefox opened == 3.6 was updated automatically today. == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; HPDTDF; InfoPath.2; .NET4.0C)

Chosen solution

I too did the "important upgrade" today to Firefox 3.6.6 and now only get "untitled" pages. Operational buttons (back, refresh) are grayed out. Cannot access Internet via Firefox.

I did the Help for this issue deleting Firefox as a trusted program for Norton Internet Security 2010, then clicked my icon for Firefox, and there was no change.

I also changed a setting to "no proxy," then back again with no luck.

Read this answer in context 👍 0

All Replies (4)

more options
more options

Chosen Solution

I too did the "important upgrade" today to Firefox 3.6.6 and now only get "untitled" pages. Operational buttons (back, refresh) are grayed out. Cannot access Internet via Firefox.

I did the Help for this issue deleting Firefox as a trusted program for Norton Internet Security 2010, then clicked my icon for Firefox, and there was no change.

I also changed a setting to "no proxy," then back again with no luck.

more options

I have the same problem. Firefox 3.6.6 opens with a blank page and I can not enter any website (pages will not load or stay blank). I also started firefox in save mode but did not solve the problem (all add ons were switched off). I am running my laptop with windows starter 7.

more options

Modified by AliceWyman