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Pictures don't load in BBC news sites. How do I get them?

  • 4 replies
  • 34 have this problem
  • 692 views
  • Last reply by TXGuy

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Ordinary news pages come up with the pictures blank.

URL of affected sites

http://news.bbc.co.uk/1/hi/uk/10300941.stm

Ordinary news pages come up with the pictures blank. == URL of affected sites == http://news.bbc.co.uk/1/hi/uk/10300941.stm

Chosen solution

Try "Reset all user preferences to Firefox defaults" on the Safe mode start window - See http://kb.mozillazine.org/Resetting_preferences

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

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All Replies (4)

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You may have accidentally clicked the 'Block Images' item in the right click context menu while trying to save an image. Check the image exceptions: Tools > Options > Content: Load Images: Exceptions - See: Options window - Content panel

A way to see which images are blocked is to click the Site Identification icon (favicon/image on the left end of the location bar) and click the "More Information" button. -The Security tab of the Page Info window (also accessible via Tools > Page Info). -Go to the Media tab of that Page Info window. -Select the first image and scroll down though the list with the Down arrow. -If an image in the list is grayed and there is a check mark in the box "Block Images from..." then remove the check mark to unblock the images from that domain.

Also see: Fix problems that cause images to not show Images or animations do not load (Mozillazine KB article)


Other Issues: to correct security/stability issues

Update Java: your ver. 1.6.0.18; current ver. 1.6.0.20 (important security update 04-15-2010) (Firefox 3.6 and above requires Java 1.6.0.10 and above; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6) (Windows users: Do the manual update; very easy.) See: Updating Java Do the update with Firefox closed.

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Nothing is blocked in"Tools - Content"

The 'about:config' setting is correct.

Could not find a privacy button in my Zone Alarm control panel.

NB I can load some BBC news pictures, eg from News Front Page, but not from some detail pages, eg Trooping the Colour.

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Chosen Solution

Try "Reset all user preferences to Firefox defaults" on the Safe mode start window - See http://kb.mozillazine.org/Resetting_preferences

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

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thanks.

However, nothing in exceptions box or greyed out in security box