Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

HTTP links don't work

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by Matt

Wozza
Wozza
more options

Hi, Whenever I receive an email that has a HTTP link within it when you "click" on the link nothing happens.

You have to click on the link and use the "Copy Link Location" option, open a browser and paste it into the address bar and it will go to the relevant page as shown in the email.

For me, the links do not automatically open in any of the browsers that are on my laptop - Google Chrome, Microsoft Edge or Firefox without copying the link first.

Please let me know if any additional information is required to help solve this issue.

Hi, Whenever I receive an email that has a HTTP link within it when you "click" on the link nothing happens. You have to click on the link and use the "Copy Link Location" option, open a browser and paste it into the address bar and it will go to the relevant page as shown in the email. For me, the links do not automatically open in any of the browsers that are on my laptop - Google Chrome, Microsoft Edge or Firefox without copying the link first. Please let me know if any additional information is required to help solve this issue.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

See https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working

Just a note on that, as you appear to be using windows it is more likely your antivirus that has failed than anything discussed in the article beyond checking the operating system has the correct default browser set as that is what is used.

Thunderbird just passes the link to windows with a request to do whatever you are supposed to do with this. So failure is usually in the things that interfere with links and antivirus is right at the top of that heap.

Most of those things in the article are really Linux settings.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.