White boxes appearing on browser and screen
Hello!
Started up Firefox today and these whited out boxes started appearing over my search bars and random part of the screen, such as the descriptions of different articles on my home pages, extension and theme information in my settings, and different tabs (see pictures 1 and 2). The text is also white, making it almost impossible for me to see what I'm typing or selecting in the search bar (picture 3).
I've already tried some tips that I found on the forums such as changing the hardware accelerator, making sure my extensions and add-ons were up to date, etc. When I go into troubleshooting mode, the boxes disappear and Firefox functions normally, but when I tried turning off all my add-ons and themes on the regular browser, the problem still wasn't fixed. I did a full refresh of the browser, hoping that would help to reset whatever was causing the issue, but that didn't help either.
Any advice or troubleshooting tips would be greatly appreciated!
Chosen solution
You can try to disable hardware acceleration in Firefox.
- Settings -> General -> Performance
remove checkmark: [ ] "Use recommended performance settings"
remove checkmark: [ ] "Use hardware acceleration when available" - https://support.mozilla.org/en-US/kb/performance-settings
Close and restart Firefox after modifying the setting to apply changes.
You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.
Are you possibly using userChrome.css ? More info about userChrome.css/userContent.css in case you are not familiar:
You can set this pref to false in about:config to disable userChrome.css and userContent.css.
- about:config => toolkit.legacyUserProfileCustomizations.stylesheets => false
- https://support.mozilla.org/en-US/kb/about-config-editor-firefox
All Replies (2)
Chosen Solution
You can try to disable hardware acceleration in Firefox.
- Settings -> General -> Performance
remove checkmark: [ ] "Use recommended performance settings"
remove checkmark: [ ] "Use hardware acceleration when available" - https://support.mozilla.org/en-US/kb/performance-settings
Close and restart Firefox after modifying the setting to apply changes.
You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.
Are you possibly using userChrome.css ? More info about userChrome.css/userContent.css in case you are not familiar:
You can set this pref to false in about:config to disable userChrome.css and userContent.css.
- about:config => toolkit.legacyUserProfileCustomizations.stylesheets => false
- https://support.mozilla.org/en-US/kb/about-config-editor-firefox
That helped to fix the problem, thank you so much cor-el!!