Password
I use Thunderbird. For no reason it began asking for my password the other day. It will not accept my usual password. I deleted the password and restarted Thunderbird. It does not ask for a new password, just what is my old password. I was hoping it would ask me to set-up a new one. Any help would be appreciated.
All Replies (4)
See https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb
Any clue as to what version of Thunderbird you are using?
115.6.0 (62 bit)
I've previously seen the page you posted. I'm thinking about deleting the program from my computer and reinstalling. I don't want to lose my address book. Any thoughts?
hbbole said
I've previously seen the page you posted. I'm thinking about deleting the program from my computer and reinstalling. I don't want to lose my address book. Any thoughts?
About the least productive thing you could do it uninstall and reinstall. It is that simple.
Could you please do the following?
- Open the menu
> Help > Troubleshooting Information, then click Copy text to Clipboard.
- Go to https://pastebin.mozilla.org/, paste the clipboard by right clicking in the large text area, select paste from the menu, change the retention period to expire in 28 days, use the Paste Snippet button to create a page containing your info, then copy the resulting URL (address) of the page created.
- Open a reply to this post, and paste the URL to your troubleshooting information you just copied.
- Please also provide results for the following test on your system
- Does Thunderbird work as expected in Thunderbird troubleshooting mode?
- Does Thunderbird work as expected with your OS started in safe mode with Networking. Instructions for each operating system: Windows 10/11, Windows 8, Windows 7, OSX