We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Scroll wheel on mouse stopped working. Only way to scroll is to press Ctrl+Shift and then use scroll wheel.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Zuri

more options

Hi there. My scroll wheel on my mouse stopped working. Only way to scroll is to press Ctrl+Shift and then use scroll wheel, which makes it work fine. But i would prefer to not have to press down Ctrl+Shift to scroll. This problem is only happening on Firefox and no other browser or program on my computer. Do you know any solutions?

Hi there. My scroll wheel on my mouse stopped working. Only way to scroll is to press Ctrl+Shift and then use scroll wheel, which makes it work fine. But i would prefer to not have to press down Ctrl+Shift to scroll. This problem is only happening on Firefox and no other browser or program on my computer. Do you know any solutions?

Chosen solution

Found out the fix. It was an issue with the program X-Mouse Button Control. Updating fixed issue.

Read this answer in context 👍 2

All Replies (1)

more options

Chosen Solution

Found out the fix. It was an issue with the program X-Mouse Button Control. Updating fixed issue.