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Copying / Moving message to folder problem

  • 2 replies
  • 0 have this problem
  • 2 views
  • Last reply by tcm134

tcm134
tcm134
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The shortcut step (in quotes) following instead MOVES the message. "Copy message to another folder Hold Ctrl while dragging message to destination folder (release mouse button before releasing Ctrl). "

It worked correctly until a recent OS software update and occurs in TB 102.4.2 on my Ubuntu 22.04.1 LTS on a Dell Inc. Inspiron 5559. It has not been corrected in a subsequent update.

I can send the TB Troubleshooting Info if helpful.

I use this method regularly and would like to repair the problem. I'm right clicking and copying to recent in the interim and the "recent" listing would be helpfully all my off-line folders.

It works properly on my Windows 10 installation.

Thanks for having a look at this.

The shortcut step (in quotes) following instead MOVES the message. "Copy message to another folder Hold Ctrl while dragging message to destination folder (release mouse button before releasing Ctrl). " It worked correctly until a recent OS software update and occurs in TB 102.4.2 on my Ubuntu 22.04.1 LTS on a Dell Inc. Inspiron 5559. It has not been corrected in a subsequent update. I can send the TB Troubleshooting Info if helpful. I use this method regularly and would like to repair the problem. I'm right clicking and copying to recent in the interim and the "recent" listing would be helpfully all my off-line folders. It works properly on my Windows 10 installation. Thanks for having a look at this.

Chosen solution

Thank you very for your reply Matt; yes that works correctly and appears to solve the problem. I now need to investigate alternatives for my duplicate install with an (overly large) profile and a cumbersome startup configuration. Thanks again, cheers.

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All Replies (2)

Matt
Matt
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  • Top 10 Contributor
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does it work correctly if you install from the Thunderbird.net web site instead of the distributions repository? Thunderbird from Thunderbird.net is not the same as the one your distribution builds and distributes. For a start it does not use the repository.

tcm134
tcm134 Question owner
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Chosen Solution

Thank you very for your reply Matt; yes that works correctly and appears to solve the problem. I now need to investigate alternatives for my duplicate install with an (overly large) profile and a cumbersome startup configuration. Thanks again, cheers.