Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Email account setup

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Matt

popa_catalin1983
popa_catalin1983
more options

Hi guys,

I used for a long time Mozilla Thunderbird for multiple mailboxes. Now, when I try to access one of them, I get this message: "Unable to log in at server. Probably wrong configuration, username or password".

I use Zoho services for mailboxes, but all the other mailboxes are working properly with same settings. I changed password, deleted mailbox account in order to try to set it up again, but didn't work.

Can you please help?

Thanks, Catalin

Hi guys, I used for a long time Mozilla Thunderbird for multiple mailboxes. Now, when I try to access one of them, I get this message: "Unable to log in at server. Probably wrong configuration, username or password". I use Zoho services for mailboxes, but all the other mailboxes are working properly with same settings. I changed password, deleted mailbox account in order to try to set it up again, but didn't work. Can you please help? Thanks, Catalin
Attached screenshots

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I suggest you configure manually and enter your zoho user name. Otherwise it will be trying to log in using the email address as such.