Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

the inbox summary file cannot be opened. perhaps there is a disk error, or the full path is too long.

administracion37
administracion37
more options

Hello.

I am using version 68.12.1 and the unified folders work fine. I have upgraded to version 91.5.0 (32-bit) and I get this error:

can't open the inbox summary file. maybe there is a disk error, or the full path is too long.

The error appears in English. I don't know if the English translation is exact.

The unified folders look like in the attached image: https://ibb.co/0YrPnCy (I upload the image as a link because the system won't let me attach the image here).

I need help, thank you

Hello. I am using version 68.12.1 and the unified folders work fine. I have upgraded to version 91.5.0 (32-bit) and I get this error: can't open the inbox summary file. maybe there is a disk error, or the full path is too long. The error appears in English. I don't know if the English translation is exact. The unified folders look like in the attached image: https://ibb.co/0YrPnCy (I upload the image as a link because the system won't let me attach the image here). I need help, thank you

All Replies (1)

GerardoPcp04
GerardoPcp04
  • Top 10 Contributor
more options

Hola No se si el problema ocurre siempre o solo cuando tienes las carpeta unificadas, Puedes probar si el problema ocurre en modo seguro: https://support.mozilla.org/es/kb/modo-seguro-tb El segundo post del siguiente enlace puede ayudarte: http://forums.mozillazine.org/viewtopic.php?f=39&t=623986 Previamente puedes hacer una copia de la carpeta de perfil del Thunderbird como respaldo: https://support.mozilla.org/es/kb/perfiles-de-thunderbird Saludos