Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Yahoo Email

  • 1 reply
  • 1 has this problem
  • 16 views
  • Last reply by FredMcD

pastorscottwilson97
pastorscottwilson97
more options

When I use Firefox web browser and log into my AT&T Email the when I open an email the words (body of the email) do not display (there are no words) I can see and the images but the words are missing

Thank you for your help

When I use Firefox web browser and log into my AT&T Email the when I open an email the words (body of the email) do not display (there are no words) I can see and the images but the words are missing Thank you for your help

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.