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Mail filter using the 'display name' rather than the email address

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  • 1 has this problem
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  • Last reply by sfhowes

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I use filters extensively to automatically file mail into relevant folders. I have some emails from the same email address e.g. [email protected] but where the display name is different e.g.. 'Amazon Web Services' or no display name or sometimes the same name as email address i.e. '[email protected]'.

Can I filter based on the display name?

Thank you

Liz

I use filters extensively to automatically file mail into relevant folders. I have some emails from the same email address e.g. [email protected] but where the display name is different e.g.. 'Amazon Web Services' or no display name or sometimes the same name as email address i.e. '[email protected]'. Can I filter based on the display name? Thank you Liz

All Replies (1)

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It should work if the criterion is From + contains or is + <Web Services etc.>. Test it by using the same rule in Classic Search, Ctrl+Shift+F. Anything that's in the From: header can be filtered (Ctrl+U to view the source).