We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird 91.1.1 not downloading emails in folders until I click on them.

  • 2 replies
  • 1 has this problem
  • 13 views
  • Last reply by Wayne Mery

Cloudseed
Cloudseed
more options

I am using Thunderbird 91.1.1 (64-bit) on Windows 10. I have set up an outlook.com (hotmail.co.uk) account using IMAP. I use filters to sort my mail into folders, these are on the outlook server i.e. not using Thunderbird. Thunderbird only automatically receives mail into the 'inbox' folder. All other folders only update once I click on them. I cannot work out what is wrong.

I am using Thunderbird 91.1.1 (64-bit) on Windows 10. I have set up an outlook.com (hotmail.co.uk) account using IMAP. I use filters to sort my mail into folders, these are on the outlook server i.e. not using Thunderbird. Thunderbird only automatically receives mail into the 'inbox' folder. All other folders only update once I click on them. I cannot work out what is wrong.

Modified by Wayne Mery

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Right-click a folder in the Folder Pane, Properties, check 'When getting new messages for this account always check this folder'.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Cloudseed, Are you still seeing this issue?