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Old version failed to update, downloaded new version did not update existing but create additional firefox

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

yappyml
yappyml
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My 89 version failed to update, when I downloaded and installed a new version of firefox, it did not update the old version, instead it install another firefox into my windows 10. Now I got two firefox in my computer, the old one with all my customisation and a new one which are clueless about the old one. How do I resolve this?

My 89 version failed to update, when I downloaded and installed a new version of firefox, it did not update the old version, instead it install another firefox into my windows 10. Now I got two firefox in my computer, the old one with all my customisation and a new one which are clueless about the old one. How do I resolve this?

All Replies (2)

Shashank Shekhar
Shashank Shekhar
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Hi yappyml,

Uninstall the newer one, and in older one,

  • Click the menu button, click Help and select About Firefox.
  • The About Mozilla Firefox window opens. Firefox will check for updates and download them automatically.
  • When the download is complete, click Restart to update Firefox.

Note: Update settings can be changed in Firefox Settings .

Click the menu button and select Settings.

In the General panel, go to the Firefox Updates section.

https://support.mozilla.org/en-US/kb/update-firefox-latest-release

Modified by Shashank Shekhar

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update