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Downloads fails completely or create 0kb clutter

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

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It looks like the same problem caused by the parental settings in win 10, but I do not have that activated. Downloading files only creates 0kb clutter files in the download folder, if anything happens at all.

It looks like the same problem caused by the parental settings in win 10, but I do not have that activated. Downloading files only creates 0kb clutter files in the download folder, if anything happens at all.

All Replies (3)

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Are you using a download manager?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


http://kb.mozillazine.org/Issues_with_Firefox#Downloading_opening_or_saving_files

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can


philipp said

hi, is your device/account somehow protected by windows parental controls? the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls

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As I said, I do not have parental controls activated.

No I do not use a download manager. Starting in safe mode did not help I'm afraid.

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Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a download manager.


This download manager works separately from the browser. The browser tells it what to download, and off it goes.

http://www.freedownloadmanager.org It is a powerful modern download accelerator and organizer for Windows and Mac.