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Can't open attachments

  • 3 replies
  • 3 have this problem
  • 5 views
  • Last reply by jonzn4SUSE

matus.vrba1
matus.vrba1
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Hey guys,

after the latest firefox update I can't open attachments coming from lotus notes (LN), without saving them to computer. The reason is that regardless of the document attached (.doc, .xls, .ppt, etc.) every time I try to open such file the pop-up goes like and the bold line is preventing me to open them directly:

"You have chosen to open: xyz.pptx which is: XLSX file from: LN"

Any idea how to resolve?

Thx

Hey guys, after the latest firefox update I can't open attachments coming from lotus notes (LN), without saving them to computer. The reason is that regardless of the document attached (.doc, .xls, .ppt, etc.) every time I try to open such file the pop-up goes like and the bold line is preventing me to open them directly: "You have chosen to open: xyz.pptx '''''which is: XLSX file''''' from: LN" Any idea how to resolve? Thx

Chosen solution

Fixed by deleting handlers.json file in the end.

Read this answer in context 👍 1

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Screenshot of the issue please.

matus.vrba1
matus.vrba1 Question owner
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Chosen Solution

Fixed by deleting handlers.json file in the end.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Good to hear, but Lotus Notes... WOW It's been a long time since I heard that name.  ;-))