How do I stop Thunderbird asking me to enter my email password every time I open it?
I recently setup up Thunderbird on two new machines on Windows 10, copying my old Profile and pasting in the new profile directory as instructed. Every time I open Thunderbird it asks for my password which is very annoying. I have read several solutions and tried all of them, none have worked, have also tried uninstalling and reinstalling the program again. I have tried obviously clicking the 'save password' when I login, but nothing happens. When I go to the 'Security' and 'Passwords' tabs and click on 'Saved Passwords' there are 0 accounts showing, yet all my emails and addresses from my old profile are here. I have tried creating a new account to try fix it, but it says the Pop3 server is the same, and don't want to create multiple accounts anyway when I already have one - but strange the email account does not show up in the list of Saved Logins. I have tried deleting pkcs11 and key3 files in the profile section which I have read as suggestions but nothing happens. Any advice to solve this problem will be greatly appreciated!
Chosen solution
Here is a discussion about passwords that may help:
https://support.mozilla.org/en-US/questions/1279691
The three files to delete are logins.json, cert9.db and key4.db. Check that there's no external password manager interfering with TB.
Read this answer in context 👍 1All Replies (6)
Chosen Solution
Here is a discussion about passwords that may help:
https://support.mozilla.org/en-US/questions/1279691
The three files to delete are logins.json, cert9.db and key4.db. Check that there's no external password manager interfering with TB.
Awesome thank you so much!! I deleted the three files, made sure Thunderbird was closed, it still prompted me for password when I opened TB again, but when I saved the password this time it actually saved it, and it worked so next time it didn't prompt me! Thank you so much again.
I have one final issue (and a rather major one). I can't send emails, each time I try to send it gives me an error:
"Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtpauth.mweb.co.za was lost in the middle of the transaction. Try again."
I have got the SMTP outbound settings for my Mweb email address off of the Mweb service provider website. I tried both their recommended port 465 and 587 to no avail: https://www.mweb.co.za/help/Email/ViewArticle/tabid/3778/Article/14000/MWEB-Mail-Settings-Quick-Reference.aspx
In Account settings in TB for outbound server I have SMTP settings as attached in image, as recommended from their website, but keeps giving me the same failure to send message error.
Incoming server working fine....same settings as website. Receiving emails no problem, just can't send. Can only send when I login to the Mweb client in the browser.
Your picture shows Authentication method = no authentication. Change it to 'normal password'.
why I too have auddenly got to i.d. myself and put in password and I still cannot open the email site.Ridiculous. Could somebody at Moz. Thunderbird get offd your backsides and fix this problem.
C. Joyce