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not responding often

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by Leigh

Leigh
Leigh
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Using Thunderbird Version 60.6.1: Windows 10 using Bitdefender but has email checking off. Thunderbird has been getting not responding message often but always eventually recovers. Help?

Using Thunderbird Version 60.6.1: Windows 10 using Bitdefender but has email checking off. Thunderbird has been getting not responding message often but always eventually recovers. Help?

All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor
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Besides email scanning, you might have to disable BD's scanning of SSL connections if your mail accounts use SSL settings.

https://www.how2shout.com/how-to/how-to-disable-ssl-scanning-bitdefender-antivirus-2018.html

Leigh
Leigh Question owner
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Am using Bidefender 2019 and can't find how to disable SSL scanning

sfhowes
sfhowes
  • Top 10 Contributor
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See if one of these posts help:

https://www.reddit.com/r/BitDefender/comments/acgz2f/bitdefender_2019_ssl_issue/

https://www.bitdefender.com/support/cannot-access-secure-websites-since-i-installed-bitdefender-1714.html

Leigh
Leigh Question owner
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Disabling the two bitdefender scans did not work. Bitdefender has provided solution which involves changing Thunderbirds checking of Bitdefender security certificates.