Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't find password manager

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

drjlm
drjlm
more options

Hi,

I'm running Thunderbird 60.2.1 on Lubuntu 18.04.

I'm trying to resolve an issue in which Thunderbird seems to be pulling in an old password for an SMTP server that I use (same SMTP server but different credentials, so all my activity is being recorded to a client's account!).

To resolve this, I want to purge the saved passwords, but I'm not finding the 'passwords' option under 'preferences' as the guides suggest.

https://imgur.com/a/wmSdhQL

Anybody know where else it could be?

Hi, I'm running Thunderbird 60.2.1 on Lubuntu 18.04. I'm trying to resolve an issue in which Thunderbird seems to be pulling in an old password for an SMTP server that I use (same SMTP server but different credentials, so all my activity is being recorded to a client's account!). To resolve this, I want to purge the saved passwords, but I'm not finding the 'passwords' option under 'preferences' as the guides suggest. https://imgur.com/a/wmSdhQL Anybody know where else it could be?

Modified by drjlm

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

There's a problem with some Linux versions where the string in your picture, Junk Email Scams Antivirus Passwords, doesn't show as separate tabs. But if you click Passwords, it should display the relevant preferences.

https://support.mozilla.org/en-US/questions/1224215