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firefox causes thermal shutdown

  • 18 replies
  • 1 has this problem
  • 31 views
  • Last reply by cor-el

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I have an Asus G60JX Laptop with Windows 10 LTSB that I'm currently running FF 52.0.1 32bit. This version allows me to run JAVA and the only reason I need Java, is so I can deposit checks online at my bank. When running Windows 7 I was able to run the latest FF 64bit version with not much issues, but with W 10 the latest version runs for a few minutes while my cooling fan scrolls up and then the PC goes into thermal shut down. I changed an MS thermal driver to an ASUS one and while that did a lot of good I still have this issue. Is there a way to limit the latest FF resource or hardware needs to allow it to run without it driving my Laptop in to thermal shut down?

I have an Asus G60JX Laptop with Windows 10 LTSB that I'm currently running FF 52.0.1 32bit. This version allows me to run JAVA and the only reason I need Java, is so I can deposit checks online at my bank. When running Windows 7 I was able to run the latest FF 64bit version with not much issues, but with W 10 the latest version runs for a few minutes while my cooling fan scrolls up and then the PC goes into thermal shut down. I changed an MS thermal driver to an ASUS one and while that did a lot of good I still have this issue. Is there a way to limit the latest FF resource or hardware needs to allow it to run without it driving my Laptop in to thermal shut down?

All Replies (18)

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Hello, Have you not updated your Firefox? Update it to the latest version.

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That must be some kind of auto response?

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Wow how weird?

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maybe eventually my post will actually get read.

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No, this is not a auto response.

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Hello throbert,

If your bank (still) uses Java, and is the only site where you need that plugin, may I suggest that you use Internet Explorer for that site, as IE is the only browser that still supports Java.

Or : you could use the portable Firefox 52.9.0 ESR as it will not interfere with your Firefox release version and profiles (assuming you will be using the latest Firefox version).

https://portableapps.com/apps/internet/firefox-portable-legacy-52

And you should definately follow anabadyo's advice and update Firefox to the latest version  !

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throbert said

maybe eventually my post will actually get read.

It has been read and updating Firefox to the latest version, like anabadyo suggested, just might solve your problem.

Besides : your ESR Firefox version is no longer supported and gets no security updates.

Modified by McCoy

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You can also try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) and then perform these steps:

In Firefox 54 and below:

  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the Advanced panel and the General tab.
  3. Uncheck Use hardware acceleration when available.
  4. Close Firefox completely and then restart Firefox to see if the problem persists.

Thank You!

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McCoy said

Hello throbert, If your bank (still) uses Java, and is the only site where you need that plugin, may I suggest that you use Internet Explorer for that site, as IE is the only browser that still supports Java. Or : you could use the portable Firefox 52.9.0 ESR as it will not interfere with your Firefox release version and profiles (assuming you will be using the latest Firefox version). https://portableapps.com/apps/internet/firefox-portable-legacy-52 And you should definately follow anabadyo's advice and update Firefox to the latest version  !
Yea, I was looking at the portable, but was wondering why Mozilla didn't provide the load. I'll use your link. Thanks

A little background here, of course, while I haven't built any laptops, I Have built a few Rack PCs for my DAW (Digital Audio Workstation) and instrument hosting endeavors. So while I'm not a code writer, I can find my way around the inside of a computer, I can edit my registry when needed and deal with the Cmd line as well. So please allow me a little benefit of doubt here.

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McCoy said

Hello throbert, If your bank (still) uses Java, and is the only site where you need that plugin, may I suggest that you use Internet Explorer for that site, as IE is the only browser that still supports Java. Or : you could use the portable Firefox 52.9.0 ESR as it will not interfere with your Firefox release version and profiles (assuming you will be using the latest Firefox version). https://portableapps.com/apps/internet/firefox-portable-legacy-52 And you should definately follow anabadyo's advice and update Firefox to the latest version  !
I couldn't get java to work because I need a 32bit FF portable. That link is a 64 bit app and apparently there isn't a 32 bit legacy version 52 available or at least no site states one way or the other. So I installed the latest 64 bit version 62.0.3 and as usual my laptop overheats. Guess I'm stuck with the old 32bit.

Modified by throbert

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You can install a 32-bit version of Firefox 62 if you think that would work better on your system:

https://www.mozilla.org/firefox/all/ (4th column)

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jscher2000 said

You can install a 32-bit version of Firefox 62 if you think that would work better on your system: https://www.mozilla.org/firefox/all/ (4th column)
Only need 32bit to run Java and a legacy version 52. Newer versions won't work with java. With W 7 it would heat up with the new 64 bit versions but not nearly as much as it does with W 10 and goes into thermal shutdown.
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You can use IE11 for sites that require the old Java plugin.

And/or tell your bank to get with the program and use modern code!

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McCoy said

If your bank (still) uses Java, and is the only site where you need that plugin, may I suggest that you use Internet Explorer for that site, as IE is the only browser that still supports Java.
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McCoy said

McCoy said
If your bank (still) uses Java, and is the only site where you need that plugin, may I suggest that you use Internet Explorer for that site, as IE is the only browser that still supports Java.
I don't get it , it's already established, the newest version of firefox puts me into thermal shut down. so unless any one has any suggestions besides unticking hardware acceleration, which, BTW, makes no difference what so ever, then I'm stuck with an old version. Sure it'll be slow and less secure, but at least I won't be cooking laptop for dinner. And before any one suggest it, I've also tried cutting instances back in configuration.

Modified by throbert

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Do you really see a Lego block icon on the location bar that the Java plugin is used when you use this upload feature?

You can find a Lego block icon at the left end of the location bar indicating that the web page uses a plugin. You can click this Lego block icon to allow or block this plugin.

Firefox 52 was the last Firefox version that supported the Java plugin and other browsers stopped a long time ago to support plugins other than Flash, so O would expect that the website has changed to more modern ways to use this feature.