Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

not recieving email on cox account

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

kaearl
kaearl
more options

I have been recieving emails on thunderbird from my cox.net account but all of a sudden am not getting emails.. My IMAP is correct as are my other settings. i keep getting crash allerts saying Mozilla and Thunderbird have crashed.

I have been recieving emails on thunderbird from my cox.net account but all of a sudden am not getting emails.. My IMAP is correct as are my other settings. i keep getting crash allerts saying Mozilla and Thunderbird have crashed.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

In Thunderbird

  • 'Help' > 'Troubleshooting Information'
  • Do Not select to include account names
  • click on 'Copy text to clipboard' button
  • In this forum question, right click on a 'Post a reply' text box and select 'Paste'
  • you can edit/Remove all info on fonts and printers' but do not edit anything else.