We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot choose preferred search engine

  • 2 replies
  • 1 has this problem
  • 13 views
  • Last reply by Conradfan

more options

FF57.01 (Windows 10) comes with Amazon.com as a pre-installed search engine. I want to change this to Amazon.co.uk. The "help" page at https://support.mozilla.org/en-US/kb/add-or-remove-search-engine-firefox describes what should happen. But when I follow this I do not get the magnifying glass with green icon - just a plain magnifying glass, and Amazon.co.uk is not added to the list of search engines. What is the cure for this bug?

FF57.01 (Windows 10) comes with Amazon.com as a pre-installed search engine. I want to change this to Amazon.co.uk. The "help" page at https://support.mozilla.org/en-US/kb/add-or-remove-search-engine-firefox describes what should happen. But when I follow this I do not get the magnifying glass with green icon - just a plain magnifying glass, and Amazon.co.uk is not added to the list of search engines. What is the cure for this bug?

Chosen solution

Hi @Conradfan. I understand your problem and fortunately, there is a solution. The issue is that the Amazon search listed it just for Amazon.com, but if you install this"Amazon.uk Search" add-on for Amazon.co.uk searches and set it as the default, it works great:

https://addons.mozilla.org/en-US/fire.../amazonuk-search/

I have just installed it myself as I use the site a lot already. See snap of it being installed, you can select the "Make this the current search engine" checkbox when doing so if you like. I now have this and the original Amazon.com searches both available now.

Please let us know if this fixes your problem.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Hi @Conradfan. I understand your problem and fortunately, there is a solution. The issue is that the Amazon search listed it just for Amazon.com, but if you install this"Amazon.uk Search" add-on for Amazon.co.uk searches and set it as the default, it works great:

https://addons.mozilla.org/en-US/fire.../amazonuk-search/

I have just installed it myself as I use the site a lot already. See snap of it being installed, you can select the "Make this the current search engine" checkbox when doing so if you like. I now have this and the original Amazon.com searches both available now.

Please let us know if this fixes your problem.

more options

Thanks Richard - works OK