Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Is this window that Popped Up Supposedly from you with a download REAL? https://ohrahvaluethiswebsite.com

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

more options

I Suddenly experienced a FULL SCREEN WINDOW supposedly from Firefox Stating that I needed to download this Patch from FIREFOX that was urgently Needed for security reasons I Believe?? It LOOKED OFFICIAL But I Wanted to be sure it really was from Firefox? I don't trust Anything like this unless I request Info from you first!? Here's Where It came from: https://ohrahvaluethiswebsite.com

I Suddenly experienced a FULL SCREEN WINDOW supposedly from Firefox Stating that I needed to download this Patch from FIREFOX that was urgently Needed for security reasons I Believe?? It LOOKED OFFICIAL But I Wanted to be sure it really was from Firefox? I don't trust Anything like this unless I request Info from you first!? Here's Where It came from: https://ohrahvaluethiswebsite.com

Chosen solution

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should NEVER respond to such an alert to avoid getting infected with malware.

  • only update Firefox via "Help -> About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

See also:

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should NEVER respond to such an alert to avoid getting infected with malware.

  • only update Firefox via "Help -> About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

See also: