Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't update Tbird 3.1.2 to new version, Update window says "Update server not found (check your internet connection)"

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by smorele

more options

Im on a Mac 01 10.12.6 Sierra. Want to update my Thunderbird Email, but update window says "Update server not found (check your internet connection)." I'm afraid if I simply download and install newest version rom Mozilla, it will erase all my existing emails and settings, etc. What can I do?

I''m on a Mac 01 10.12.6 Sierra. Want to update my Thunderbird Email, but update window says "Update server not found (check your internet connection)." I'm afraid if I simply download and install newest version rom Mozilla, it will erase all my existing emails and settings, etc. What can I do?

All Replies (2)

more options

I forgot to say that my Thunderbird email is 3.1.2

more options

except emails and documents stored in local (your computer), your email are on a server (the mail server) then I guess you can update your version without being afraid. If update does not work from thunderbird, I would recommend to download a version from the mozilla website You can find the last version here