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error message XUL Runner re: Platform version 45.3.0

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Matt

tink12
tink12
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I can't even open Thunderbird! I'm totally locked out. I tried rebooting, but no help. Surely my computer wouldn't allow it up update to something that's incompatible to it! I want to go back to the previous version! The rest of the message says: MinV>=45.2.0 MaxV<=45.2.0

I can't even open Thunderbird! I'm totally locked out. I tried rebooting, but no help. Surely my computer wouldn't allow it up update to something that's incompatible to it! I want to go back to the previous version! The rest of the message says: MinV>=45.2.0 MaxV<=45.2.0

Chosen solution

Please reinstall using a download from getthunderbird.com

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All Replies (3)

christ1
christ1
  • Top 25 Contributor
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Try safe mode. https://support.mozilla.org/kb/safe-mode-thunderbird

tink12
tink12 Question owner
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That won't work either - I get the same message when I try to do Safe Mode with the shift key while opening the application.

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Please reinstall using a download from getthunderbird.com