Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Flash Plugin not loading when Trend Security is activated. Have refreshed FF.

  • 5 replies
  • 2 have this problem
  • 2 views
  • Last reply by DreaSpirit

more options

"Warning: Unresponsive plugin may be busy, or it may have stopped responding. You can stop the plugin now, or you can continue to see if the plugin will complete."

The above dialogue box disappears before I can make a selection.

Not happening in Chrome.

Have uninstalled/re-installed Shockwave.

Problem disappears when Trend Security is activated.

Please Help!

"Warning: Unresponsive plugin may be busy, or it may have stopped responding. You can stop the plugin now, or you can continue to see if the plugin will complete." The above dialogue box disappears before I can make a selection. Not happening in Chrome. Have uninstalled/re-installed Shockwave. Problem disappears when Trend Security is activated. Please Help!

All Replies (5)

more options

Did you make sure that you allow the plugin-container process in your TM security software?

more options

Hi cor-el, What is a plugin-container process?

more options

The plugin-container allows to run plugins outside of Firefox to prevent problems with plugins from affecting (crashing) Firefox.

See:

more options

cor-el said

Did you make sure that you allow the plugin-container process in your TM security software?

this is my problem, when I disable TM flash works fine, how do I fix it?

more options

I see that my original post has an important mistake: FF only worked when TM was DE-activated.

In the time since I posted this I've only been using Chrome. After 2 days I checked my FF and found that it's now completely gone. There was a Windows Update after which FF asked me to pick a profile; I could only guess, and I guess, my guess was wrong. :(

Here's my new post: https://support.mozilla.org/en-US/questions/1131429 FredMcD has made a suggestion I tend to try.

Co-rel - Thanks for the links...I'll take a look at them. As a dyslexic I need simple clear instructions (not the kind that Mozillazine gives)

Thanks to all!! :)