Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password to get e-mail not working

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by christ1

more options

Thunderbird has my correct BT password but I cannot down load my e-mails.

I get the message

Sending of password for user [email protected] did not succeed. Mail server mail.btinternet.com responded: (#MBR1213) Please verify your account by going to https://login.yahoo.com

I have logged on to https://login.yahoo.com and can get to my e-mail account using the same password as that registered with the Thunderbird

I have no trouble getting on to the BT Mail server using the same password on my wifes' computer by she is using Windows live mail

Any idea what the problem might be

Thunderbird has my correct BT password but I cannot down load my e-mails. I get the message Sending of password for user [email protected] did not succeed. Mail server mail.btinternet.com responded: (#MBR1213) Please verify your account by going to https://login.yahoo.com I have logged on to https://login.yahoo.com and can get to my e-mail account using the same password as that registered with the Thunderbird I have no trouble getting on to the BT Mail server using the same password on my wifes' computer by she is using Windows live mail Any idea what the problem might be

Chosen solution

Try to delete the password Thunderbird has remembered for your BT account. You'll then be prompted to enter the password when needed. http://kb.mozillazine.org/Setting_and_changing_email_passwords

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Try to delete the password Thunderbird has remembered for your BT account. You'll then be prompted to enter the password when needed. http://kb.mozillazine.org/Setting_and_changing_email_passwords