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gmail has suddenly stopped working

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by christ1

mcousin
mcousin
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thunderbird has suddenly stopped working to show my gmail . Has worked hassle free but on SUnday 20/9/15 has stopped and not worked since. i have not changed any settings within thunderbird or gmail

thunderbird has suddenly stopped working to show my gmail . Has worked hassle free but on SUnday 20/9/15 has stopped and not worked since. i have not changed any settings within thunderbird or gmail

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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In your gmail webmail account have you selected to use the 'insecure apps' option?

Do you use the two step authentication to access gmail using a phone?

Is this a POP or IMAP mail account?

If you updated to the recent Thunderbird version off 38.2.0 and all your mail accounts cannot send or receive, then check your anti-virus/firewall program to make sure Thunderbird is allowed. On one occassion, I had to block and then reset to allow. It seemed that 'norton' thought it could only allow a previous version.

christ1
christ1
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If you set 'Authentication type' to 'OAuth2' in your Thunderbird account settings for your Gmail account you don't need to allow 'less secure apps' any longer.