Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by philipp

more options

Firefox crashes before I can open it. Every time. This is crash latest crash report Crash ID: bp-0ef59f0c-c06c-4b9e-97b2-855da2150919

I have tried restarting the computer; starting Firefox in safe mode; reinstalling FIrefox; nothing helps.

Firefox crashes before I can open it. Every time. This is crash latest crash report Crash ID: bp-0ef59f0c-c06c-4b9e-97b2-855da2150919 I have tried restarting the computer; starting Firefox in safe mode; reinstalling FIrefox; nothing helps.

All Replies (1)

more options

hi, looking closer at those reports, it looks like it may be caused by external software on the computer. please go into your systems control panel and remove any software labled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.