Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

after 31.1.1 update, I get massive slowdown / hanging on some pages but not others

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

After I updated to 31.1.1, when I go to some web pages the browser pretty much hangs, I can't scroll or navigate the page, and the firefox menus won't open (it is hung), but not SO hung that windows whites it out, just hung enough so that I can't do anything.

There is no associated high cpu usage when this happens either. Every 20 seconds or so I am able to use it again but then it will freeze again. If I am on an unaffected web page, and don't have an affected one open in another tab either, nothing is wrong, everything works normally.

For example, this page I'm on now where I am writing this question, is not freezing. But if I go to one of the suggested answer threads here, those pages do freeze. Also tigerdirect and futureshop websites freeze, but the weather network doesn't.

After I updated to 31.1.1, when I go to some web pages the browser pretty much hangs, I can't scroll or navigate the page, and the firefox menus won't open (it is hung), but not SO hung that windows whites it out, just hung enough so that I can't do anything. There is no associated high cpu usage when this happens either. Every 20 seconds or so I am able to use it again but then it will freeze again. If I am on an unaffected web page, and don't have an affected one open in another tab either, nothing is wrong, everything works normally. For example, this page I'm on now where I am writing this question, is not freezing. But if I go to one of the suggested answer threads here, those pages do freeze. Also tigerdirect and futureshop websites freeze, but the weather network doesn't.

All Replies (3)

more options

This article have several troubleshooting steps , follow them and see if you are out of your problem or not. Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

Now it's not doing it anymore. I changed nothing, did no troubleshooting steps. Shrug.

more options

You can check for problems with current Shockwave Flash plugin versions and try this:

See also: