Error message DDL C:\Program files Mozilla Firefox\xul.dll Not valid, but lack of this file can't get on internet to download clean Mozilla.
The error message is as above DDL C:\Program files, etc. I can't get on the internet (because of t his error) to download a clean edition of Mozilla. Thank you for your help.
Allen
Chosen solution
You can delete the Firefox program folder to remove all Firefox files and install a freshly downloaded version to do a clean reinstall.
- (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
- (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
Try this:
- Download the full Firefox installer and save the file to the desktop
https://www.mozilla.org/en-US/firefox/all.html - Start the installation with a double-click on the desktop icon
All Replies (3)
Your Windows computer has it's own web browser. Use it to do the download. If you can't, go to any computer, download the full installer to a thumb drive, then put it on your computer.
Download Firefox Full Installer For All languages And Systems {web link}
Thanks so much for the suggestion, but I can't find Mozilla Firefox on my computer's Add/Remove page. Any suggestions? I got on the web with Windows Internet Explorer as you suggested, but if I can't remove Mozilla to install a new version, what to do?
Thanks you
Chosen Solution
You can delete the Firefox program folder to remove all Firefox files and install a freshly downloaded version to do a clean reinstall.
- (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
- (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
Try this:
- Download the full Firefox installer and save the file to the desktop
https://www.mozilla.org/en-US/firefox/all.html - Start the installation with a double-click on the desktop icon