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Why does the "verify your account" link not work???

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by guigs

mberehulke
mberehulke
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How much more detail can I give? My wife is donating me her Macbook, and I wanted to migrate my bookmarks from my windows XP machine. Her being helpful when I was out cutting firewood, installed sync on both computers and created an account for me, but nothing has worked because the "VERIFY" button on the email YOU sent me goes to ...

The connection was reset

The connection to the server was reset while the page was loading. 

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

If I try to use the "RESET PASSWORD" or "FORGOT PASSWORD" links I eventually get to the same page.

How much more detail can I give? My wife is donating me her Macbook, and I wanted to migrate my bookmarks from my windows XP machine. Her being helpful when I was out cutting firewood, installed sync on both computers and created an account for me, but nothing has worked because the "VERIFY" button on the email YOU sent me goes to ... The connection was reset The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. If I try to use the "RESET PASSWORD" or "FORGOT PASSWORD" links I eventually get to the same page.

All Replies (1)

guigs
guigs
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Hi mberehulke, I am filing a bug to further investigate the incident however, can you please verify the following:

This is still happening and that this still happens in Safe Mode Diagnose Firefox issues using Troubleshoot Mode.

And do you allow Firefox to make redirects, or do you have a firewall/antivirus that may be blocking the redirect? Websites don't load - troubleshoot and fix error messages

I have also started the conversation here to help investigate this issue. https://bugzilla.mozilla.org/show_bug.cgi?id=1072572