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Why has my FireFox gone painfully slow/Not responding since last update?

  • 3 replies
  • 21 have this problem
  • 24 views
  • Last reply by PEB1130

VexeN
VexeN
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Since the last update Firefox just does not want to work for me most webpages take 20-30 seconds to load and often It will just not respond and take a minute to load and when it does it will have a script error as for google images forget about it well into 2 mins to load after the not responding message finally goes My brother also uses Firefox and his works perfectly fine, I have disabled all addons and it is the same. If i use another browser (Chrome) It is super fast I have tried some suggestions from other posts like making firefox high priority and such there is little difference if any please dont makeme use chrome

Since the last update Firefox just does not want to work for me most webpages take 20-30 seconds to load and often It will just not respond and take a minute to load and when it does it will have a script error as for google images forget about it well into 2 mins to load after the not responding message finally goes My brother also uses Firefox and his works perfectly fine, I have disabled all addons and it is the same. If i use another browser (Chrome) It is super fast I have tried some suggestions from other posts like making firefox high priority and such there is little difference if any please dont makeme use chrome

Chosen solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

For Firefox versions previous to 29.0:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox"Button reset button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

For Firefox 29.0 and above:

  1. Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information.

Now, a new tab containing your troubleshooting information should open.

  1. At the top right corner of the page, you should see a button that says "Reset Firefox"Button reset. Click on it.
  2. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  3. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Read this answer in context 👍 6

All Replies (3)

user633449
user633449
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Chosen Solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

For Firefox versions previous to 29.0:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox"Button reset button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

For Firefox 29.0 and above:

  1. Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information.

Now, a new tab containing your troubleshooting information should open.

  1. At the top right corner of the page, you should see a button that says "Reset Firefox"Button reset. Click on it.
  2. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  3. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

VexeN
VexeN Question owner
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This seems to have fixed my problem, thank you. google images loading in less than a second down from the 2 mins. Great

PEB1130
PEB1130
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This helped immensely with FireFox 31 on my computer. Thanks!