Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

java is broken

  • 4 odgovori
  • 2 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao scgt1

more options

Earlier today everything was fine then all of a sudden I go back to paypal to print a shipping label and java is broken. I can't even access my hotmail and yahoo mail because of it. I've uninstalled both java and firefox with nothing working and the process to enable java is so outdated it's not funny. There is no Tools section anymore and when I go to options and click content there isn't anything there about java. My browser is completely broken now!

Earlier today everything was fine then all of a sudden I go back to paypal to print a shipping label and java is broken. I can't even access my hotmail and yahoo mail because of it. I've uninstalled both java and firefox with nothing working and the process to enable java is so outdated it's not funny. There is no Tools section anymore and when I go to options and click content there isn't anything there about java. My browser is completely broken now!

Izabrano rješenje

To avoid confusion:


Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (4)

more options

hello, please try to reset firefox and see if this can address the issue...

more options

Somehow that fixed it at least for hotmail. I haven't checked anything else yet.

I find it hard to believe that worked when uninstalling FF and reinstalling it didn't fix it but meh what ever it's working now I believe. Thanks!

Well checking with Yahoo mail it's stuck on the old one and clicking the newest version link does nothing but refresh the page.

Gmail is fine. Just Yahoo mail is borked now and stuck at the old mail format. :-(

Izmjenjeno od strane scgt1

more options

Odabrano rješenje

To avoid confusion:


Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

Clearing the yahoo cookies fixed the problem with yahoo. The more modernized version I'm used to is back. Thanks for everyone's help.