I cannot any web site that runs a java script. The page goes blank and I get a "oops that did not go well" message
If I disable java script the websites open fine but obviously parts of the website that require java script do not work. I have reloaded the latest java but did not help.
If I disable java script the websites open fine but obviously parts of the website that require java script do not work. I have reloaded the latest java but did not help.
All Replies (3)
To avoid confusion:
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
Thanks much
You're welcome
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