Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

certain youtube videos won't load

  • 4 odgovori
  • 25 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao Andrew_cm11

more options

Certain videos on youtube will just not load at all despite the fact that they run perfectly in internet explorer.

Certain videos on youtube will just not load at all despite the fact that they run perfectly in internet explorer.

Izabrano rješenje

Can you post a link to a not working YouTube video?


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Pročitajte ovaj odgovor sa objašnjenjem 👍 2

All Replies (4)

more options

Are that normal videos or special HTML5 videos?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

more options

Tried all that, didn't work. I'm not sure if the videos are HTML5 or not though. How would I tell?

more options

Odabrano rješenje

Can you post a link to a not working YouTube video?


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

It seems deleting all my cookies fixed the problem. Thank you for your help