We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Firefox Crash regularly

  • 4 odgovori
  • 22 ima ovaj problem
  • 4 views
  • Posljednji odgovor poslao John99

ildarion
ildarion
more options

Hello, since a certain update (which I do not remember the name) firefox crash regularly, I try disabled some plugins, but nothing. I waited until the next update, except that they do not rule the problem, however, since the 10.0.2 I crash more often! I am under 64 w7

Hello, since a certain update (which I do not remember the name) firefox crash regularly, I try disabled some plugins, but nothing. I waited until the next update, except that they do not rule the problem, however, since the 10.0.2 I crash more often! I am under 64 w7

All Replies (4)

Borian
Borian
more options

So i assume from this you can open Firefox for a certian time until it crashes , am i right?

Okay if so, try using Safe Mode and tell me if you get the crashes still.

You should also try:

  • Disable all add-ons

And then re-eanble one by one to see what may cause problems.

Izmjenjeno od strane Borian

John99
John99
more options

I note you managed to obtain and post a CrashID

Do you use chatzilla ?

I would follow the advice you have already been given above by Abbysal.

If you continue to have problems pleas paste a couple of recent crash IDs into your next message (Crash IDs from Firefox in safe mode with plugins disabled).

ildarion
ildarion Vlasnik pitanja
more options

Hi! The crash continues, even with the plugin disabled (in safe mode then) and I did not chatzilla

My last crash IDs : 

https://crash-stats.mozilla.com/report/index/bp-b0b96b72-2599-4be0-ba0f-3da502120218 (NO safe mode)
https://crash-stats.mozilla.com/report/index/275340be-df11-4c02-a935-9d1ae2120218 (safe mode, but I'm not sure)
https://crash-stats.mozilla.com/report/pending/0326e51e-8111-46aa-bc53-d38162120218 (safe mode, but I'm not very sure)

Izmjenjeno od strane cor-el

John99
John99
more options

I do not understand this maybe an ongoing bug that is a regression with multiple signatures. Maybe someone else will come up with ideas but all I can say at the moment is lets wait to see if progress is made on the bug reports.

Crash info

  • safe mode CrashID 0326e51e-8111-46aa-bc53-d38162120218
    • Signature: js::gc::Arena::finalize<JSObject>(JSContext*, js::gc::AllocKind, unsigned int)
    • related bug Bug 702531 - Crash in js::gc::Arena::finalize (mainly correlated to Yandex.Bar) (Does that then link to Bug 722101 )

One thing you could try so that you get a browser working again is to install firefox3.6 portable as an additional browser. See http://portableapps.com/news/2012-02-01_-_firefox_portable_3.6.26_released