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Firefox crashes on startup

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Ron
Ron
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Firefox crashes while starting up. The window will not show, only the windows-procesviewer shows for seconds the firefox proces and disappeares. In the folder: Mozilla\Firefox\Crash Reports is the file: InstallTime20110928134238

The content is: 1320662851

I did remove and install Firefox, but with no result.

Firefox crashes while starting up. The window will not show, only the windows-procesviewer shows for seconds the firefox proces and disappeares. In the folder: Mozilla\Firefox\Crash Reports is the file: InstallTime20110928134238 The content is: 1320662851 I did remove and install Firefox, but with no result.

All Replies (2)

John99
John99
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Please read firefox crashes that gives tips and explains how to obtain the Firefox crash ID even if firefox will not open.

A typical recent example of a crash with a crash ID link is /questions/893296 in that case the problem will undoubtedly be confirmed, in due course, as being down yo use of Trusteer Rapport software, if you happen to be using that software it may be the cause of your problem.

(Sorry may have unintentionally flagged post as abuse, I was trying to click on your system details - if I did it did not display the ususal report dialogue - maybe a sumo bug?)

U-Tag
U-Tag
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After installed new add-on this kind of issue may happen, uninstall new Add-on and again run Firefox.

Cheers!