We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

after I download and try to run the 5.0 version it says the file is corupt, why?

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao finitarry

more options

I downloaded the new firefox 5.0. After the download was finished, I tried to do the set up. It brings up the box that says run or cancel. I hit run and then another box comes up that says the file is corupt. I tried to re download it and it is still doing the same thing. is this a problem that is happening all the time or am I doing something wrong?

I downloaded the new firefox 5.0. After the download was finished, I tried to do the set up. It brings up the box that says run or cancel. I hit run and then another box comes up that says the file is corupt. I tried to re download it and it is still doing the same thing. is this a problem that is happening all the time or am I doing something wrong?

All Replies (1)

more options

Download the installer again, and try again. It could be that the installer was damaged.