Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I currently have Firefox 3.6.10 but the Firefox sync add-on page tells me I am currently using 3.0.6. How do you fix this?

  • 3 odgovori
  • 13 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao Morning_Thief

more options

I currently use Xmarks to sync my bookmarks, but after their soon-to-be demise, I have no choice but to use Firefox sync.

I want to sync 2 computers. One in the office, & another one at home. My office computer is OK & the Firefox Sync Add-on page detects it as compatible. My Firefox at home is having compatibility problems because the Firefox Sync Add-on page detects my home FF as version 3.0.6, which is incorrect & I have checked the Help menu & yes, i currently have the latest version installed, version 3.6.10

Your help would be very much appreciated.

Regards, Gerry

I currently use Xmarks to sync my bookmarks, but after their soon-to-be demise, I have no choice but to use Firefox sync. I want to sync 2 computers. One in the office, & another one at home. My office computer is OK & the Firefox Sync Add-on page detects it as compatible. My Firefox at home is having compatibility problems because the Firefox Sync Add-on page detects my home FF as version 3.0.6, which is incorrect & I have checked the Help menu & yes, i currently have the latest version installed, version 3.6.10 Your help would be very much appreciated. Regards, Gerry

All Replies (3)

more options

Look at solution to my similar question posted a bit later this morning. Immediate resolution to the problem.

more options

I need the user agent of your computer at home:

1. On the menu bar, on top of Firefox, go to Help < About Mozilla Firefox

2. Select and Copy the last line of text in that window. It should look something like Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10

3. Paste it here

Also see How to reset the default user agent on Firefox

LloydTx was referring to this thread.

more options

guys, that fixed it...i did notice those details in the Help>Mozilla Firefox window, even before reading the proposed solution. it did say 3.0.6, despite the fact that the version in that same window, clearly shows 3.6.10

Thank you very much for the help.

Much appreciated :)