Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

does not remember password for Virgin Usage when it does for Webmail

Joseph Philippa
Joseph Philippa
more options

In Firefox 2.0.0.20 (the latest version that will work in WinMe), the username and password for Virgin WEBMAIL is prompted, but the identical information for an identical login form for Virgin Broadband USAGE is NOT prompted; and the settings for REMEMBERING the login details are ineffective FOR THIS SITE. I have tracked differences between these sites to differences in 'Page Info' in Firefox's Tools menu, but I cannot change the Page Info for USAGE to be the same as for WEBMAIL. I have failed to trigger login-details-prompting by 'artificially' adding them to the Stored Passwords list. Can someone help me make Firefox prompt the login details for USAGE as it does for WEBMAIL ?

In Firefox 2.0.0.20 (the latest version that will work in WinMe), the username and password for Virgin WEBMAIL is prompted, but the identical information for an identical login form for Virgin Broadband USAGE is NOT prompted; and the settings for REMEMBERING the login details are ineffective FOR THIS SITE. I have tracked differences between these sites to differences in 'Page Info' in Firefox's Tools menu, but I cannot change the Page Info for USAGE to be the same as for WEBMAIL. I have failed to trigger login-details-prompting by 'artificially' adding them to the Stored Passwords list. Can someone help me make Firefox prompt the login details for USAGE as it does for WEBMAIL ?

Izmjenjeno od strane Joseph Philippa

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you post links to those sites ?

Are those input fields empty or somehow prefilled or otherwise modified via JavaScript ?

Joseph Philippa
Joseph Philippa Vlasnik pitanja
more options

I see your reply was on August 16, but I was not alerted to it till now, through a 3rd party.

http://mybroadbandusage.virginbroadband.com.au/#usage http://webmail.virginbroadband.com.au/?_task=mail The second one is for webmail, and the fields are prefilled - which is how I want the first one to behave.