Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Recent update error - Platform Version '131.0.3' is not compatible with minversion >= 131.0.2

  • 3 odgovori
  • 14 ima ovaj problem
  • Posljednji odgovor poslao johnson_pj

more options

Got this error message on recent update and now Firefox doesn't work at all. Platform Version '131.0.3' is not compatible with minversion >= 131.0.2 maxversion <= 131.0.2

Got this error message on recent update and now Firefox doesn't work at all. Platform Version '131.0.3' is not compatible with minversion >= 131.0.2 maxversion <= 131.0.2

Izmjenjeno od strane NoahSUMO

Izabrano rješenje

from /questions/1468760#answer-1681010

An error message like XPCOM missing or about platform version or entry points not found can happen because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox installation folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to reinstall Firefox and possibly remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release Reinstall Firefox: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems
Pročitajte ovaj odgovor sa objašnjenjem 👍 4

All Replies (3)

more options

Odabrano rješenje

from /questions/1468760#answer-1681010

An error message like XPCOM missing or about platform version or entry points not found can happen because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox installation folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to reinstall Firefox and possibly remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release Reinstall Firefox: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems

Helpful?

more options

I did this and it worked.

Helpful?

more options

It worked for me too!

Helpful?

Postavite pitanje

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.