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Sending Problem

  • 1 odgovor
  • 0 ima ovaj problem
  • 3 views
  • Posljednji odgovor poslao Toad-Hall

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When sending an email using Thunderbird application it does not send and always require to have a password. I am using verizon.net email and used an app password to send an email. The app password is somehow not save or stick on the Thunderbird server settings. Did multiple app password already before I was able to send it. Are you having an outage or an update with regards to the Thunderbird application?

When sending an email using Thunderbird application it does not send and always require to have a password. I am using verizon.net email and used an app password to send an email. The app password is somehow not save or stick on the Thunderbird server settings. Did multiple app password already before I was able to send it. Are you having an outage or an update with regards to the Thunderbird application?

All Replies (1)

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Did you enter the 'app specific password' in this location:

  • Settings > Privacy & Security
  • Scroll to Passwords section
  • click on 'Saved Passwords'
  • click on 'Show Passwords'
  • For both the incoming line and the smtp outgoing lines
  • Right click on line and select 'Edit PAssword'
  • Completely clear contents and enter the 'app specific password'
  • When both are done click on 'Close'
  • REstart Thunderbird

Do you use any program that can clean up files like CCleaner or WiseCleaner or even some Anti-Virus products can do this ? They have a habit of deleting temp files, session files and password files, so if you want to use those types of programs then please make Thunderbird profile folders exempt from access.