Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Pictures in mail

  • 3 odgovori
  • 2 ima ovaj problem
  • 12 views
  • Posljednji odgovor poslao T Jayne

more options

Why can I not see pictures that appear in received mail messages? I can see the caption but the area where the picture should be is blank!

Why can I not see pictures that appear in received mail messages? I can see the caption but the area where the picture should be is blank!

All Replies (3)

more options

If you are seeing a rectangular outline box with a broken file greyed image in it:

This means the image contained remote content. By default, Thunderbird does not display remote content for security reasons. Please read info at link for more info:

more options

"If you are seeing a rectangular outline box with a broken file greyed image in it..." Nope! There is nothing there, just blank space.

more options

I had the same problem with the newest update. Prior to updating, I saw all images. After, some messages showed pictures and some did not. I solved the problem by going into Thunderbird settings and then privacy. In the older version, I had some exceptions listed and still saw all pictures. After removing all the exceptions in the newest version, I can now see all pictures.