Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Optimum email

  • 1 odgovor
  • 1 ima ovaj problem
  • 11 views
  • Posljednji odgovor poslao FredMcD

more options

Why can't I get my email from Optimum through Firefox? How do I fix this??

Why can't I get my email from Optimum through Firefox? How do I fix this??

All Replies (1)

more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

Are you talking about using Firefox, or Thunderbird?


Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.