Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

need to clear cache

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao FredMcD

more options

I cannot sign in to Amazon on Firefox. I was told to clear the cache. I found the directions for doing it but I cannot find the toolbar so I can click on Library

I cannot sign in to Amazon on Firefox. I was told to clear the cache. I found the directions for doing it but I cannot find the toolbar so I can click on Library

All Replies (1)

more options

Press the Alt or F10 key bring up the toolbar


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}