Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hotmail Duplicate Messages in sent folder

  • 1 odgovor
  • 1 ima ovaj problem
  • 41 views
  • Posljednji odgovor poslao Stans

more options

I use thunderbird (windows 10) as a client for 2 gmail and 2 hotmail accounts the problem I have is that all emails sent from the 2 hotmail accounts using thunderbird are duplicated (also on server outlook.com) to their respective sent folders and are identical apart from size which for the smaller emails is a difference of exactly 1.3kb so unable to delete with any duplicate email utility, when sent from hotmail/outlook.com on the web they are not duplicated, I guess it must have something to do with hotmail settings but not sure which, have experimented in the past without luck, am also concerned about manually deleting the duplicates as some are important without understanding what I am doing so any help would be appreciated.

I use thunderbird (windows 10) as a client for 2 gmail and 2 hotmail accounts the problem I have is that all emails sent from the 2 hotmail accounts using thunderbird are duplicated (also on server outlook.com) to their respective sent folders and are identical apart from size which for the smaller emails is a difference of exactly 1.3kb so unable to delete with any duplicate email utility, when sent from hotmail/outlook.com on the web they are not duplicated, I guess it must have something to do with hotmail settings but not sure which, have experimented in the past without luck, am also concerned about manually deleting the duplicates as some are important without understanding what I am doing so any help would be appreciated.

Izabrano rješenje

Go to Account Settings > Copies & Folders and disable the option to save sent messages. This is not required for Gmail and Outlook accounts because Gmail and Outlook outgoing servers automatically save the messages they send in the Sent folder of the respective accounts.

Pročitajte ovaj odgovor sa objašnjenjem 👍 3

All Replies (1)

more options

Odabrano rješenje

Go to Account Settings > Copies & Folders and disable the option to save sent messages. This is not required for Gmail and Outlook accounts because Gmail and Outlook outgoing servers automatically save the messages they send in the Sent folder of the respective accounts.